Stop Eating My Wife’s Shoes!

Part 3 in our ongoing Leadership Lessons from a 4-Legged Friend series: How can a leader inspire and foster an organizational culture where freedom, innovation and efficiency prosper, and how can I stop my dog from eating my wife’s shoes? Despite being very different scenarios with very different stakes, the answer is the same: Clarity […]

Always Be Prepared.

Always Be Prepared.

The recent horrors in Vegas and Texas are a painful reminder that we can never be perfectly safe from violence. As business leaders, we need to be prepared to protect our employees when the unimaginable happens. With the proper plan in place, you can limit damages and injuries and return to normal operations more quickly. […]

Leadership, Onboarding & Puppies

My wife and I recently brought home a puppy so Gherkin, our 2-year-old dog, could once again have a sister (we lost our beloved Patches in May). This weekend, we were marveling at how well the new puppy, lovingly named Whiskey Rose, has acclimated to our family. She is already walking on a leash and […]

Change is Part of Our Business DNA

This past Monday was a solar eclipse of the sun.  The last time this incredible change occurred was 40 years ago, on February 26, 1979, and it is not set to happen again for another 7 years. Businesses in today’s world must be ready to change much more quickly. And while it isn’t always easy […]

Optimize Your Workplace as a Team

In today’s rapidly-changing business world, stagnation is the enemy. It takes an all-hands-on-deck approach to keep up. We live in a time that would astonish our ancestors: technological advancements enable instantaneous communication around the globe, measurement tools log metrics to levels of detail we once could only dream of… And technology continues to improve! It […]

Are You a Vendor or a Strategic Provider of Solutions?

It is easy during the many interactions we have with our customers to focus on the immediate response in our rush to provide answers, often as a result of an emergent customer need. Vendors who provide strategic solutions will look beyond the immediate need and ask the customer the right questions to gain a deeper […]

Leashes, Puppies & Leadership

Part 2 in our ongoing Leadership Lessons from a 4-Legged Friend series: If you’ve ever met a typical Jack Russell Terrier you have a good idea of what a domesticated version of the cartoon Tasmanian devil may act like. Their energy, spunk, mischievousness and need to be alpha have earned them a reputation that is […]

Want to Shorten FMLA Leaves? Tap your EAP.

While there is plenty of information available about the abuses of the Family Medical Leave Act (FMLA) and the remedies thereto, there is less discussion about how offering even further assistance can shorten the average length of FMLA cases. Wait! Offer more assistance? When a person is already on FMLA?  Seems counterintuitive.  Unless you think […]

Chicago Cubs Win It All with Talent & High Emotional Intelligence

Well, it’s that time of year again; graduations.  Along with the graduations comes the well-worn practice of commencement speeches.  Usually, these speeches are given by politicians or successful business leaders who share messages about how to reach success and how the speaker became a successful leader.  This year was no different, but there was one […]

Organizational Branding: The Power of One Employee

“Always treat your employees exactly as you want them to treat your best customers,” says Stephen Covey, author of The 7 Habits of Highly Effective People. Organizations must continue to reach higher levels of business performance and brand growth to stay competitive in the market. Organizational Branding continues to have a strong linkage to Employee […]