Optimize Your Workplace as a Team

In today’s rapidly-changing business world, stagnation is the enemy. It takes an all-hands-on-deck approach to keep up. We live in a time that would astonish our ancestors: technological advancements enable instantaneous communication around the globe, measurement tools log metrics to levels of detail we once could only dream of… And technology continues to improve! It […]

Are You a Vendor or a Strategic Provider of Solutions?

It is easy during the many interactions we have with our customers to focus on the immediate response in our rush to provide answers, often as a result of an emergent customer need. Vendors who provide strategic solutions will look beyond the immediate need and ask the customer the right questions to gain a deeper […]

Leashes, Puppies & Leadership

Part 2 in our ongoing Leadership Lessons from a 4-Legged Friend series: If you’ve ever met a typical Jack Russell Terrier you have a good idea of what a domesticated version of the cartoon Tasmanian devil may act like. Their energy, spunk, mischievousness and need to be alpha have earned them a reputation that is […]

Want to Shorten FMLA Leaves? Tap your EAP.

While there is plenty of information available about the abuses of the Family Medical Leave Act (FMLA) and the remedies thereto, there is less discussion about how offering even further assistance can shorten the average length of FMLA cases. Wait! Offer more assistance? When a person is already on FMLA?  Seems counterintuitive.  Unless you think […]

Chicago Cubs Win It All with Talent & High Emotional Intelligence

Well, it’s that time of year again; graduations.  Along with the graduations comes the well-worn practice of commencement speeches.  Usually, these speeches are given by politicians or successful business leaders who share messages about how to reach success and how the speaker became a successful leader.  This year was no different, but there was one […]

Organizational Branding: The Power of One Employee

“Always treat your employees exactly as you want them to treat your best customers,” says Stephen Covey, author of The 7 Habits of Highly Effective People. Organizations must continue to reach higher levels of business performance and brand growth to stay competitive in the market. Organizational Branding continues to have a strong linkage to Employee […]

Neurodiversity in the Workplace – Inclusion for the 21st Century

I first read the term “neurodiversity” in an article given to me by an English professor while attending Columbia College in Chicago. It was a fascinating read. Its writer focused on the fact that we often have a societal urge to strive for the “normal” life; we don’t want ourselves to be associated with anything […]

3 Ways Personal Assessments Pay for Themselves

When clients ask me how best to utilize their limited training and development funds, or are looking to get the best return on their investment, the conversation always turns to personal assessments. Not only do quality assessments establish the framework for any development initiative to be built on, they also provide statistically valid data that […]

How to Deal with a Difficult Coworker

“I just can’t stand catty people! Why do I have to deal with such people at work? I am ready to walk out!” As an EAP counselor, one of the most frequent workplace issues I discuss with clients is that of difficult coworkers and employees. The most challenging can be the catty coworker—the one who […]

How Does Your Personality Influence Your Engagement and Creativity In and Out of the Office?

These days, official personality assessments and fun little quizzes that tell you more about who you are abound online. In a professional capacity, companies have been using assessments like DISC, MBTI, Hogan and Emotional Intelligence to find best-fit employees for decades. I will admit, the first time I discovered my four letter “Myers-Briggs” personality type […]