Want to Shorten FMLA Leaves? Tap your EAP.

While there is plenty of information available about the abuses of the Family Medical Leave Act (FMLA) and the remedies thereto, there is less discussion about how offering even further assistance can shorten the average length of FMLA cases. Wait! Offer more assistance? When a person is already on FMLA?  Seems counterintuitive.  Unless you think […]

Chicago Cubs Win It All with Talent & High Emotional Intelligence

Well, it’s that time of year again; graduations.  Along with the graduations comes the well-worn practice of commencement speeches.  Usually, these speeches are given by politicians or successful business leaders who share messages about how to reach success and how the speaker became a successful leader.  This year was no different, but there was one […]

Organizational Branding: The Power of One Employee

By David Miller, M.A., Senior Consultant at Kantar TNS “Always treat your employees exactly as you want them to treat your best customers,” says Stephen Covey, author of The 7 Habits of Highly Effective People. Organizations must continue to reach higher levels of business performance and brand growth to stay competitive in the market. Organizational […]

Neurodiversity in the Workplace – Inclusion for the 21st Century

I first read the term “neurodiversity” in an article given to me by an English professor while attending Columbia College in Chicago. It was a fascinating read. Its writer focused on the fact that we often have a societal urge to strive for the “normal” life; we don’t want ourselves to be associated with anything […]

3 Ways Personal Assessments Pay for Themselves

When clients ask me how best to utilize their limited training and development funds, or are looking to get the best return on their investment, the conversation always turns to personal assessments. Not only do quality assessments establish the framework for any development initiative to be built on, they also provide statistically valid data that […]

How to Deal with a Difficult Coworker

“I just can’t stand catty people! Why do I have to deal with such people at work? I am ready to walk out!” As an EAP counselor, one of the most frequent workplace issues I discuss with clients is that of difficult coworkers and employees. The most challenging can be the catty coworker—the one who […]

How Does Your Personality Influence Your Engagement and Creativity In and Out of the Office?

These days, official personality assessments and fun little quizzes that tell you more about who you are abound online. In a professional capacity, companies have been using assessments like DISC, MBTI, Hogan and Emotional Intelligence to find best-fit employees for decades. I will admit, the first time I discovered my four letter “Myers-Briggs” personality type […]

How Can I Get You Caffeinated Today?

During the morning commute to work in the Chicago Loop, we are all in a hurry and in need of a boost. Most days I stop at the same coffee shop before heading into the office. Last Thursday, instead of a standard “What would you like to order?” the barista greeted me with an energetic […]

New Year, Same You

New Year, Same You

“This is going to be the year where everything is different!” “New year, new me!” “I’m going to do a 180 from last year!”…and on and on and on. As 2017 begins, we are once again bombarded with such grandiose claims. Admittedly, I’m guilty of starting some years wanting to make sweeping changes. I am […]

Best of 2016

Best of 2016

We’ve created loads of great content and resources this year, covering topics such as mental health, EAPs, stress, resilience, culture, wellness, engagement and leadership. To wrap up the year, here we highlight three blog posts that really caught your attention: A Leadership Lesson From a 4-Legged Friend “In that moment I was reminded how powerful […]