Driving Utilization Through High Touch & High Tech EAP Services

Perspectives is a stand-alone EAP/WorkLife organization. We’re not embedded in nor have any fiduciary ties with insurance or healthcare organizations. We focus our resources on highly visible EAP/WorkLife services and our commitment to serving you and your employees through both high touch and high tech services.

 

HIGH TOUCH HIGH TECH
Immediate Expertise (Unlimited) 24/7 Professional Call Center

+ Masters/PhD EAP counselors

+ WorkLife dependent care consultants

+ Attorneys (2/3 cases handled free via phone consult/legal documents)

+ Financial counselors for free consultations

+ Perspectives online career/workplace tutorials

+ Perspectives online Audio Experts

+ LiveConnect instant messaging with dependent care counselors

Ongoing Expertise + In-person EAP counseling throughout U.S. and internationally (88% of cases handled w/in EAP w/out use of health benefit)
Resources for Employees and their Families + 40,000 prescreened mental health/substance abuse providers for cases needing assistance beyond the EAP

+ Referral to local attorneys (first ½ hour in-person free, 25% fee discount)

+ 500,000 WorkLife, community, self-help and government resources

Perspectives Online

+ Self-directed searches for child, elder, pet, education, camp, volunteer databases

+ CareSpace – anonline social networking forum for caregivers and parents

+ 1000’s of articles/tip sheets in emotional well being

+ Lawyer locators, ready legal documents

+ Calculators, TaxAct, Savings Center

+ Wellness Assessments, webMD, Expert Audio clips

Employee Engagement + Onsite employee orientations

+ Onsite health fair participation

+ Onsite visibility tables

+ EAP seminar attendance

+ Integrated programs tied to wellness incentives

+ Webinar employee orientations

+ Customized Perspectives Online Features Page

o EAP orientation video (mobile friendly)

o Workplace tutorials (certificates of completion)

o Customer HR/Benefit info/links/initiatives

+ Program promotion emailers

+ Quarterly Wellness Newsletter

+ Innovative and fun online engagement programs

Resources for the Organization + Experienced workplace-savvy Account Managers

+ HR/Supervisory consultation 24/7

+ Onsite EAP supervisory training

+ Onsite workplace supervisory training

+ Onsite employee seminars

+ Onsite critical incident & emergency response

+ Web EAP supervisory training

+ Web workplace supervisory training

+ Web employee seminars

+ Monthly

o WorkLife Webinar

o HR Newsletter

o Supervisory Emailer

Reporting + Individual & Organizational Utilization with Trending Analysis

+ EAP impact – % of cases handled without referral into the healthcare plan; risk management mitigation; potential productivity impact

+ Client Satisfaction, Phone and Appointment Wait Time Performance Metrics

+ Perspectives Online Utilization Reporting

+ “Cloud based” case management system provides for highly customized reporting

Bring a highly visible EAP to your employees. CONTACT US

TESTIMONIALS

  • The Perspectives Organizational Consulting Group was an outstanding partner to work with in developing a Leadership Program!  The team was incredibly responsive, professional, enthusiastic, and focused on meeting our unique needs and customizing their approach to our culture and priorities.
    We have already seen positive impacts
    from the program in the form of participants moving
    into new positions and seeking out additional
    professional development resources.

    - Julia Kyle | Organization Strategy Consultant, The University of Chicago

    The Perspectives program has made a valuable impact for the families we serve!  For many years I’ve been fortunate to learn of the care the program brings and the lives changed for both work and in the home.

    - Alan Zais | Executive Director, Winnebago County Housing Authority & Boone County Housing Authority