Everyone Has Questions About EAP
It's natural to have questions about your employee assistance
program (EAP). In fact, it's quite common. Here are the
most frequently asked questions we hear at Perspectives Ltd:
Will my company know if I (or any of my family) use the
program?
No. Perspectives EAP is CONFIDENTIAL. No one will know that
you are using the program unless you sign a written "Release of
Information" giving your counselor permission to speak to some one
about you. Your company only receives statistical information about
the utilization of the program. A name or any fact that might
identify an individual is never given in a report.
Why does my company provide this program?
Your company values its employees and realizes that they experience
various problems during the course of their lifetimes. Most of
these problems can be handled by the individual but sometimes
he/she may need the assistance of a professional. Ultimately, this
program can assist employees in improving their quality of life and
maintaining productivity in the work place.
What is the cost of using the EAP?
If you are member of Perspectives EAP benefit, there is
NO COST to you. It's a benefit provided by your employer
because they value you as an employee.
However, if you are referred to a resource outside of the EAP,
you will be responsible for that cost. Your EAP counselor will
assist you in finding the most cost-effective and efficient
help.
What types of issues are dealt with by the EAP
counselor?
Perspectives EAP is a "Broadbrush" program. That means that the
counselors are available to individuals experiencing
issues/problems in relationships (marital, family, social),
depression, stress, anxiety, legal, financial, alcohol/drugs,
child/elder care, and work.
Who are the counselors at Perspectives?
Perspectives' counselors are experienced clinicians who have worked
with people for a number of years. All of them have Master's
degrees in either Social Work or Counseling and are Licensed
Addictions Counselors.
How do I make an appointment with Perspectives
EAP?
Call 800.456.6327 any time.
Have other questions? Contact
Us!