Perspectives Ltd | Info-U-Can-Use


			Introduction

			What Is An EAP

			What Does EAP Provide How To Access The EAP FAQS Summary of EAP Services

HOW TO ACCESS THE EAP

Access to the EAP is as simple as calling the telephone number listed below. Here, you will speak with a Masters or Doctoral level counselor who will gather information and either schedule you at an office near where you live or work for assessment, referral and short-term counseling or directly provide you with informative and supportive phone counseling.

Below is a description of how the EAP actually works.

When you or your family member calls in, the phone will be answered, "Perspectives, how may I help you?"
You will then be asked what company you work for--please tell the counselor the name of the company. This confirms your employment and enables us to provide you with the appropriate services that are available through your company's EAP.
The reason for the call will be determined, especially whether or not it is an emergency.
Preliminary information will be obtained.
Either an assessment appointment will be set up with a Perspectives counselor or you will be assisted on the telephone.
After the assessment, if short term counseling is necessary, the counselor will continue to meet with you, but if a referral is necessary, the counselor will refer you to a source that has been carefully selected and matches your needs. This increases the likelihood of your getting to the right resource for assistance the first time.
You may also be directed to our website or other pertinent websites for helpful resources.
In the event of an emergency, you can reach a Perspectives counselor 24 hours a day, 7 days a week, 365 days a year.

For Assistance, call

1-800-456-6327

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